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FAQs

APL FAQs

How long does it take for my order to be dispatched?

Please note that all our pieces are handcrafted to order and can take up to 7-10 working days to be dispatched. I definitely try my best to get it out to you in 7 days but when I'm backed up on orders it can take the full 10 days. If you need it sooner drop me an email hello@anishaparmar.com and i'll try my best to get it out to you in time. 

What at you UK shipping options?

Standard UK Delivery - £2.99 (2-3 working days) 
Usually sent First/Second Class signed for with Royal Mail depending on the size of your parcel.
Express UK Delivery - £8.00 (1-2 working days) Royal Mail Special Delivery
Do you ship internationally?

I sure do! Prices vary based on the weight of your parcel and location. When you get to checkout, you can put in your delivery address and find out how much it'll cost to ship to your country. (Prices start from £8.50)

How can I return something?

Sorry to hear thats you're not happy with your piece. If you are unhappy with your purchase or have received a faulty item and would like to return it then, please contact us providing your order number and reason for return within 14 days of receiving your order. Please note that postage costs to return the pieces back to us won't be reimbursed. Unless earrings are faulty, we are unable to accept returns on earrings due to hygiene reasons.

Can I cancel an order?

If you'd like to cancel your order for any reason, this must be done within 24 hours of placing your order. This is because each piece is made to order. Once the piece has gone into production, we are unable to cancel it.

How do I look after my jewellery?

We take pride in our training and skills when handcrafting our jewellery. Once this piece is yours, it becomes a piece in the story of your life, collecting memories and moments for you to share. So here are some tips for you, to ensure they stand the test of time.
  • Avoid contact with water as well as liquids, creams and perfumes - these can cause the metal components to tarnish.
  • Keep your jewellery carefully stored in your APL box/pouch. Take care of the connecting parts and always store flat.
  • Avoid dropping your jewellery onto hard surfaces that may cause damage to the wood and cause it to break.
  • Remove and store as suggested before sleeping and working out.

Who makes your jewellery?

Every piece is made by me, Anisha, in my studio. I sometimes have a jewellery making assistant join me in the studio, but it's mostly just little old me! Not only do I sketch out the designs, I laser cut each piece of acrylic myself, engrave the details, hand paint and enamel as well as stick the individual pieces together to create the final product.

Where is your jewellery made?

All Anisha Parmar London jewellery pieces are made in my studio in Derby, UK.

Why London then I near you ask? I started off my brand from my home studio at my parents' house in Wembley and still a proud Wembley girl at heart- hence London in the brand name.

What materials do you use?

I primarily use acrylic for my pieces, with plywood or other woods as backing and gold-plated, rose-gold plated, silver plated on nickel free base metals for stud backs, hooks and chains. I can make the backed in sterling silver, on request and at an additional cost, just drop me an email hello@anishaparmar.com

What equipment do you use to make your pieces?

The designs are hand-drawn and then turned into vector designs. I have a laser-cutting machine in my studio which I use to cut the acrylic & wood pieces. The intricate details are laser etched & engraved on, and then I hand-paint and assemble the components. 

What inspires your designs?

One of APL's core brands pillars is "Rooted in Heritage" I grew up in the UK, but my hybrid heritage features influences from India and Uganda. With each design, I take fragments of stories from my lived experience, motifs I love, inspirations from handed down gold jewellery in my own family, South Asian history, mythology and culture, and blend it with the experiences and influences that come with being part of the Diaspora. Discover more about my story here.

Do you do gift vouchers?

Yes! You can purchase an Anisha Parmar London Gift Card here.

Can you design something bespoke for me?

I do take on a small number of bespoke commissions each year. These can vary from big pieces for music videos, to batches for corporate gifting, to bridal jewellery sets or accessories for bridesmaids. Please click here to find out more.

Please contact me to discuss bespoke commissions. Prices vary based on several factors including materials, quantity, design requirements and time frame.

Your pieces are more expensive that high street brands, why is that?

High street brands and big online retailers are able to outsource their labour to factories, and have huge teams working to produce designs and make the pieces. My jewellery is made by me alone, from initial sketch to final output. All my pieces are priced fairly to reflect my time, skills, and material costs. It means that each piece is lovingly handmade, adding a personal touch compared to mass-produced designs.